NICO is specialized in ICT sector recruitments and staffing services. We are continuously searching for experienced ICT professionals for our customers. NICO, Nice-business Consulting Oy, is a part of the Fujitsu Corporation. For more information, please visit

Symfoni Finland is part of the Symfoni ESM Group. Symfoni ESM is the most experienced ServiceNow partner in Northern Europe for all Enterprise Service Management initiatives. We help to simplify and improve customers IT and business processes to increase the value for their organization. We have delivered more than 250 ServiceNow projects in Northern Europe. Symfoni ESM has around 100 employees located in offices in Norway, Sweden, Denmark, Finland and Benelux. For more information, please visit:

We are searching for a


for our customer Symfoni Finland. The position is permanent and located in Helsinki.

Areas of responsibility:

Project Management activities:

  • Writing and executing project plans together with our customers
  • Co-operation and communication with stakeholders
  • Leading and motivating the project team members
  • Managing day-to-day operational activities like
    • Resource management
    • Tracking, reporting and approving project hours and expenses
  • Ensuring that project meets its goals
    • Management of risks and issues and quality assurance

Business consulting and pre-sales activities:

  • Knowledge of Symfoni’s solutions and concepts and ability to consult the customer and review project documentation
  • Identification of "add-on/cross sales" opportunities at existing customers
  • Effectively conveying Symfoni’s message in both written and verbal business development discussions
  • Being part of bid teams and assisting in writing Statements of Work for new opportunities

The position reports to the Delivery manager Finland.

Key skills / qualifications:

  • Several years’ experience in managing projects related to ITSM and/or software implementation
  • Excellent written and verbal communication skills both in English and in Finnish
  • Excellent organizational and time management skills
  • Convincing and tactful personality. Ability to communicate with customers on a management level
  • Enthusiastic, self-driven, motivated, confident and goal oriented attitude
  • At least Bachelor’s degree or proven skills on that level
  • Knowledge of ITIL and Prince2
  • Knowledge of ITSM software solutions is an advantage

What Symfoni offers:

  • An exciting position in an international company in growth
  • Opportunity to work and learn with the best people and technologies in the market
  • Opportunities to work on international projects
  • A competitive compensation package
  • A work environment that is best described with: challenge, enthusiasm, growth and fun

Are you interested? Please send us your CV using the Apply for this job button below.The position will be filled as soon as a suitable candidate is found, please apply by 9.7.2017. For more information, please contact Consulting Director Marko Mikkola on Tue 20.6. between 9-13 or on Thu 22.6. between 9-13 via phone + 358 40 772 6394 or send your questions to or

Applying starts: 2017-06-14 Applying ends: 2017-07-09
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